Refund policy

Refund Policy

At Footprints of Faith, we take pride in delivering high-quality products to our customers. Due to the nature of our products, all sales are final unless the item arrives damaged or defective.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with the following:

  • Your order number

  • A clear photo of the damaged item

  • A brief description of the issue

Once reviewed, we will gladly send a replacement or issue a refund if necessary.

Non-Refundable Situations

We do not offer refunds or exchanges for:

  • Incorrect size selection

  • Change of mind after purchase

  • Normal wear and tear

Please make sure to review sizing charts carefully before placing your order.